In the age of digital transformation and with an accelerated migration to the cloud, software vendors have invested heavily into SaaS technology, away from the traditional self-hosted model. This comes with a plethora of benefits to both the vendors and customers, including reduction of delivery time and total cost of ownership.
The challenge we see in the market is software targeted at the enterprise, especially in Cybersecurity which tends to still require advisory and technology expertise to ensure a successful programme of work. To ensure customers keep renewing SaaS and Software Subscription licenses, they need to see the business benefits and successful delivery is key to this.
Creating a strong collaborative partnership with the Customer, Software Vendor and Specialist Services Provider early in the programme is imperative to deliver a successful programme. We believe at CyberIAM, that having the best delivery IP, business advisory and technology specialist skills in our territories, that we can help our customer to deliver on their objectives and get the most value out of their investment, bringing them closer to their business goals.
CyberIAM, Chief Executive Officer