Account Manager
Chester, England, United Kingdom
About CyberIAM
CyberIAM is one of the UK’s leading identity security services provider, specialising in Identity Governance and Administration (IGA) and Privileged Access Management (PAM) with leading providers like BeyondTrust, CyberArk, Ping, Okta, SailPoint, and Saviynt. We work with leading global organisations across all sectors. With offices in South Africa, Australia, the US, and the Netherlands, we have ambitious plans to become the world’s leading identity security services provider.
About this role
We are seeking a high-performing Account Manager with a strong focus on new business generation (hunting) while also supporting and expanding existing client accounts (farming). This role is ideal for someone who thrives in a fast-paced, relationship-driven environment, with experience in building trusted partnerships and identifying commercial opportunities across enterprise clients.
You’ll work closely with the wider sales, pre-sales, and delivery teams to manage the full sales cycle, contribute to business strategy, and ensure client success in the IAM and PAM space.
Key Responsibilities
As an Account Manager at CyberIAM, you will:
- Actively prospect, identify, and pursue new enterprise client opportunities within the IAM and PAM market.
- Own the full sales cycle from lead generation through to negotiation and close.
- Build and nurture strong, long-term relationships with new and existing clients.
- Identify upsell and cross-sell opportunities within your account base, delivering continuous value to clients.
- Collaborate with internal teams including pre-sales, delivery, marketing, and leadership to align client needs with CyberIAM’s services.
- Develop and maintain account plans to drive revenue growth, retention, and client satisfaction.
- Stay informed on market and industry trends to shape sales strategies and articulate CyberIAM’s value proposition.
- Ensure accurate and up-to-date CRM tracking and pipeline forecasting using HubSpot.
- Represent CyberIAM at industry events, networking functions, and client meetings.
What we’re looking for
We want to hear from you if you have:
- A proven track record in enterprise software sales, with a strong emphasis on new business acquisition.
- Demonstrable experience managing and growing key accounts, ideally in the cybersecurity or tech sector.
- Confidence in engaging senior-level stakeholders, including CISOs, CTOs, and Procurement leads.
- Excellent relationship-building and client-facing communication skills.
- Experience selling IAM/PAM solutions such as CyberArk, SailPoint, BeyondTrust, Saviynt, Okta, or Ping is highly advantageous.
- Strategic thinking, problem-solving ability, and commercial awareness.
- Strong organisational skills and attention to detail in maintaining accurate sales records.
- A self-driven, proactive, and target-oriented approach.
- Proficiency in CRM systems (HubSpot preferred), LinkedIn Sales Navigator, and prospecting tools like Lusha.
What you bring to the table
- Proven success in hunting and securing new high-value business.
- Ability to farm and expand strategic enterprise accounts through upselling and relationship management.
- Confidence in navigating complex sales cycles and stakeholder groups.
- Experience in building trusted advisor relationships with enterprise clients.
- Familiarity with IAM, PAM, and cybersecurity technologies is a plus.
- Strategic, goal-oriented, and metrics-driven mindset.
- Strong collaboration skills with cross-functional internal teams.
- Excellent written, verbal, and presentation skills.
What CyberIAM Offers
- Career Growth: Structured training & certifications.
- Time Off: 33 days holiday (incl. public holidays).
- Health & Wellbeing: AXA Healthcare & discounted gym membership.
- Financial Perks: Up to 6% pension contribution (10% total).
- Work-Life Balance: Flexible working & a social fund.
- Competitive Salary + Commission.
What it’s like working at CyberIAM
Our Mission: To provide companies with our world-class services whilst striving to be the best company people want to work for.
We are an employee-first company: We believe that if our employees are happy with their work environment, they are more able to provide the best possible service to each other and to our clients. We take care of our employees and pride ourselves on that reputation. We provide a substantial social fund so that our team can blow off steam with some fun activities such as bowling, mini golf, go-karting and much more.
We are passionate about: People. Our company starts and ends with our employees, our vendor partners, and our customers. With the best employees, designing and delivering the best Identity management services to the best customers is where our passion lies.
