CIAM (Customer Identity and Access Management)

Customer Identity and Access Management (CIAM) is an identity and access management technology which assists organisations with the management of customer identities, protecting their data, providing total security and ensuring a positive experience.

Our number one CIAM vendor partner, Strivacity, provides the most comprehensive solution for solving the constantly evolving problems of customer identity and access management (CIAM). Working with Strivacity, we are offering our managed services to help increase your revenue, remain compliant with ever-changing privacy regulations and personalise your service with customer behaviour insights.

Benefits of CIAM include:

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Consolidated subscription and services into single transactions

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Data residency/sovereignty

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Adaptive access control

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No technical customer debt

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Policy-based configurations

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Crucial global privacy and consent management

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Multi-instance as opposed to multi-tenant

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Lifecycle event hooks

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Invaluable marketing and insights

How does it work?

Our consultants assess the current infrastructure of your business, help you to write an RFP and design a roadmap for what you will need and when, advising you on the best vendor partner software for your business needs. As part of the virtual identity platform, we recommend different solutions depending on the development status of your business, to kickstart your implementation project.

You choose from our selection of services listed below and we get to work deploying your selected services into your business, fortifying your cybersecurity perimeter and eliminating all threats headed your way. Upon project completion, we can even manage your solution for you, supporting your infrastructure and deploying our Expert Services team to run alongside the project.

Our CIAM vendor partners:

CyberIAM Services

Advisory Services

Our business consulting services take care of strategy, architecture, solution delivery and development for a range of both bespoke and vendor products.

Expert Services

Our Expert Services are an insurance policy beyond project completion, we provide service hours that can be drawn on to assist with business-as-usual (BAU) tasks.

Managed Services

We run and manage your BAU identity implementation beyond project completion. Our highly skilled experts take on responsibility of maintaining your IAM implementation.

Current State Assessment

CyberIAM assess your needs as a business and design an implementation plan by carrying out a maturity assessment, using our Virtual Identity Platform.

Professional Services

We offer a team of highly trained professionals to manage and run your project as part of our Professional Services offering.

Support Services

Our support packages provide a pool of hours delivered by our skilled engineers to assist your team with resolving any bugs and issues.