WomenIAM: Jaconette de Kock’s Inspirational Journey in Tech and Cybersecurity

Welcome to our first WomenIAM interview, where we shine a spotlight on the many inspiring women working in the tech industry. Today, we’re joined by our first interviewee, Jaconette de Kock, an accomplished professional in the cybersecurity space and (unbeknownst to her) an inspiration to many.

 

For women in this industry, there are still challenges related to gender, age, and even appearance. Yet, as Jaconette de Kock shares in our conversation, overcoming these challenges has proven possible.

The Unexpected Path to Tech

Jaconette’s journey to becoming a Senior Technical Consultant wasn’t one she had initially planned at all. In fact, her dream growing up was far different—yet fate had a different plan for her.

 

“I never intended to go into tech,” Jaconette shares. “My dream was to become a soldier. My parents were both soldiers, and I remember being at school thinking computer studies was something only the very clever kids got to do.” Despite her initial disinterest in tech, Jaconette’s path took a turn when she joined the South African National Defence Force.

 

On her first day at the force, she was asked a question that would set her on a different trajectory: Can you type? ‘’At that time, the force was still a very male dominated space where they saw women as typists.’’ Jaconette didn’t have any formal typing classes and was more interested in statistics. She was soon challenged in updating the departments database on an old 286 computer with the green mainframe screen – a process she found strangely fascinating. ‘’I just loved working with computers so much that I decided to change my study direction.’’

 

Soon enough, Jaconette changed her part-time degree from languages to BSc Operational Research and Software Engineering, diving headfirst into the world of tech. “That’s how I ended up in IT, but it didn’t stop there,” she says, “it evolved, and I eventually found myself working in cybersecurity which I didn’t even know was a thing back then, all due to a chance moment...”

The chance moment

“I applied for an IT support role at the State IT Agency,” she remembers, “but during the interview, the HR person noticed that I was talking about security and antivirus more than IT support. They came back to me after the interview and said they would like to place me in the cybersecurity post and not the IT support role.’’

Without any prior experience in cybersecurity, Jaconette was thrown into the field. “It wasn’t planned at all,” she laughs, “but I ended up loving it. That unexpected shift was one of the best things to happen to me. It changed the course of my career.”

The Challenges of Being a Woman in IT and Breaking Barriers

As a woman in tech, Jaconette’s experience has not been without challenges. “In the beginning, I was doing desktop support, and many of the clients were surprised to see a woman walk in to fix their computers. It was difficult at times, but it taught me resilience,” she shares.

Jaconette had frequent encounters of being stereotyped the "admin lady" or the "tea lady" in her early career—roles that were typically assigned to women in the office setting. "I’m a technical person, and yet people would expect me to do admin tasks simply because I was a woman,” she explains. “I remember refusing to make tea for visitors because I wasn’t there to serve them, I was there to solve problems."

Her motivation to persevere came from her mother, Nanette’s, determination when she herself worked in a male-dominated field. “My mum was my first role model,” Jaconette reflects. “She was the department head for research in the Defence Force, and I admired her immensely.”

The prejudice continued when she went on to dye her hair blonde. “There are a lot of jokes about blondes being dumb in the South African Afrikaans culture, and I faced that prejudice head-on. People would assume I wasn’t technically proficient just because of my hair colour,” she shares.

Despite the initial scepticism from others, Jaconette’s expertise soon spoke for itself, often reminding her of something her long-time mentor Christa Smith used to say - ‘’She always used to say to me the proof is in eating the pudding, meaning you can think what you want about me, but in the end, I’m going to prove to you that I know what I’m doing.’’

When asked what she would say to inspire other women experiencing similar prejudices, Jaconette spoke candidly about overcoming self-doubt, a theme many women can relate to and what is often called imposter syndrome. “I’ve had men tell me that women don’t have logic, and that we can’t thrive in technical fields, because with technical work you have to have logic’’ she says. Yet she would echo to others what her mother would say to her - ‘’don’t let other people tell you what you can and can’t do.’’

Now, as an experienced cybersecurity professional, and having very much proved she has the logic and intellect, Jaconette is paving the way for more women to enter and thrive in the tech industry.

When asked what changes Jaconette would like to see in the tech industry to support gender equality, Jaconette answered ‘’Actually my biggest wish is that we can all just be appointed on our merit and not because of gender. That what you achieve is because you worked for it and not because you’re a woman or a man.’’

 

As Jaconette approaches 53, she speaks with openness about another challenge that rears its head—ageism. In an industry that thrives on youth and constant change, there’s the worry that age might work against you. "I sometimes feel this fear of people thinking you’re too old to do the technical stuff. People may question how I can know as much as someone younger who’s just finished their studies," she admits.

 

However, Jaconette pushes through the self-doubt by focusing on the immense value that experience brings to the table. “It’s all about continuous learning and adapting. I am confident in my approach to learning and with my extensive experience in this industry, I understand the value of hands-on expertise,” she says confidently.

 

Her advice to women in tech who may be facing similar concerns about age? “Don’t let age define you. Embrace the learning process and never stop evolving. Whether you’re 25 or 55, there’s always something new to learn in tech.”

Wisdom from Women

In addition to her mother and long-term mentor Christa, I wanted to ask Jaconette whether she also has a female role model within CyberIAM, to which Liezle Venter, People Manager, became a highlight in our conversation. Jaconette beamed as she described Liezle as ‘’just amazing’’. She goes on to detail a specific moment in their working relationship that meant a lot to her – ‘’she caught me on a very bad day. She just looked at me and said ‘what’s wrong?’ I hardly said hello and she immediately knew something was up. We had such a nice talk and it put perspective on everything. It helped a lot in that moment, and I’ve never forgotten it.’’

 

My takeaway from this interaction that Jaconette recalls, is that as women, we are often unfairly criticised for being ‘emotional’ or ‘sensitive’. But in crucial times of distress or high pressure that naturally comes with working life, the nurturing nature, warmth and strong intuition that women possess is what sets us apart and equips us to empower each other. What women are able to offer each other emotionally is a power that shouldn’t be underestimated in the working world.

Work / Life Balance

There are often misconceptions about people who work in the tech industry; they are introverted and spend most of their time indoors and on computers. However, this couldn’t be further from Jaconette’s truth. ‘’My family and I do a lot of outdoorsy things such as water skiing, hiking, and I’m involved with the Afrikaans scouts called the Voortrekkers.’’ This refreshing contrast in career and personal life is no doubt what keeps Jaconette recharged in her work. ‘’Hobbies are good for your spirit.’’

When asked how she balances work with family life in a demanding field like tech, Jaconette’s advice is ‘’especially when troubleshooting, or coding, it’s easy to mull over things and get caught up in trying to resolve issues for too long, thinking or feeling you need to stay until it’s finished. But sometimes you need that break to step away and start over again - and when you come back it’s easier to resolve.’’

Jaconette also shares some great advice on how she separates the two, sharing ‘’I have a dedicated room for work and when I close the door after a workday, it’s no longer working time.’’ We also discussed the boundaries of working from home and staying productive. ‘’The freedoms of working from home has its advantages, but you must have self-discipline and be strict with yourself. Your output is what matters.’’

Company culture certainly helps Jaconette with maintaining a healthy work life balance and she spoke highly of CyberIAM. ‘’I’ve never in the 35 years I’ve been working, experienced an amazing culture like ours. Everyone is so excellent at their job and so special to work with.’’ Speaking of imposter syndrome, during Jaconette’s first year in the business, she very much had it. ‘’I was like ‘someday they’re going to find out I don’t really belong here and replace me with somebody better equipped.’ But after a while, I thought, OK, maybe I’m here for a reason.’’ The proof is in the pudding…

If I met my younger self for coffee…

I wanted to ask Jaconette the trending question on everyone’s lips, that is - if you were to meet your younger self for coffee, what would you tell her? ‘’Don’t ever stop dreaming", Jaconette answered almost instantly. She goes on to elaborate that like many, Jaconette has faced moments where dreams evolved or didn’t materialise the way she initially planned, or she outgrew or outlived her dreams as her environment changed. ‘’Don’t stop because you didn’t reach that one dream that you planned for yourself at 18. Along the way, I had lots of dreams that either weren’t fulfilled, or I realised, that’s not really for me anymore.’’ She reflects on how, when she was younger, she aspired to become the head of the Defence Force, a position historically never held by a woman. But eventually, her goals shifted. She learned that as you grow, your dreams will also evolve, and that's okay. She advises her younger self—and by extension, all of us—not to give up on pursuing dreams just because they change along the way. ‘’You always have to put the goal post a little bit further every time, so that you can keep dreaming. Otherwise, where are you going?’’

It's a reminder to us all that dreams aren't static, or final, and sometimes, even when you don't reach one, you ultimately end up discovering something even more fulfilling.

Power of Persistence

Jaconette has learned the power of persistence, especially when facing setbacks. She recalls a personal failure when she didn't get a job she had her heart set on. After going through the interview process and feeling confident, she was devastated when ‘’at the final interview they chose the other guy.’’ But two weeks after, she saw another opportunity and applied. This time, she succeeded and joined CyberIAM. ‘’Three months later, we attended a conference, and I looked up and realised there was my counterpart. That’s the guy who got the job. And I realised I would not have liked doing this job, I was actually happy I didn’t get it.’’ This experience teaches an invaluable lesson that not everything is meant for you, and sometimes rejection is a redirection.

Jaconette attributes her positive mindset and seeing the glass as half full to her ability to stay motivated. "I think it’s got to do with your goals. Decide what you want to do and how hard you need to work to get there."

The Journey

Whether it's shifting paths, adapting dreams, or learning from disappointments, Jaconette’s advice ultimately lets this be understood: the journey is just as important as the destination.

Now, as we look forward, every man and woman in tech, whether just starting out or well-established, plays a vital role in shaping the future of the industry. By supporting and empowering each other, we can ensure that the tech world remains a space where all voices are heard.

Together, we can inspire the next generation of women to rise and leave an indelible mark on the tech world.

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